VH Festival is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through the vhfestival.com website.
In order to provide you with the best experience, we are sometimes required to collect information about you.
VH Festival is committed to safeguarding your personal information. Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection (Bailiwick of Guernsey) Law, 2001.
The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
What information will VH Festival collect about me?
When you sign up to participate in or receive a service from vhfestival.com, such as newsletters, competitions and blog comments we may ask for personal information about you. This can consist of your name, email address, postal address or website URL. Different services may ask for different information.
By entering your details in the fields requested, you enable VH Festival to provide you with the services you selected.
How will VH Festival use the information they collect about me?
VH Festival uses your personal information in a number of ways including the following:
- to contact you about a submission you have made to the website, including any content you provide
- to personalise the way we present content to you
- to analyse and improve the services offered on vhfestival.com
When will VH Festival contact me?
VH Festival may contact you:
- In relation to any service you have signed up for
- where you have opted to receive further correspondence
- in relation to a contribution you have made on to vhfestival.com
You may opt‑out of receiving marketing material and other information from us at any time.
Will VH Festival share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). VH Festival does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.
Cookies, Web Statistics and third party monitoring
VH Festival maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
The VH Festival website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyze how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to VH Festival.
Offensive or inappropriate content on the VH Festival website
If you post or send offensive, inappropriate or objectionable content anywhere on or to vhfestival.com, or otherwise engage in any disruptive behaviour on vhfestival.com, VH Festival may use your personal information to stop such behaviour.
Where VH Festival reasonably believes that you are or may be in breach of any of the laws of Guernsey (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.
How long will VH Festival keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to vhfestival.com VH Festival will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Can I find out what personal information VH Festival hold about me?
Under the Data Protection Law you have the right to request a copy of the Personal information VH Festival holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.